Jira

The default issue tracker and agile board for software teams.

4.2 / 5
Free for 10 users; from ~$7.53/user/month Freemium

Best for: Software development teams, Teams running scrum or kanban, Engineering orgs needing dev tool integration, Companies with a Jira administrator

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Quick Facts

PricingFree for 10 users; from ~$7.53/user/month (Freemium) · Per-user monthly subscription (tiered)
Free TrialYes
Free PlanYes
CategoryProject Management
Best ForSoftware development teams, Teams running scrum or kanban, Engineering orgs needing dev tool integration, Companies with a Jira administrator
DeploymentCloud / SaaS (also Data Center)
IntegrationsBitbucket / GitHub / GitLab / Confluence / Slack / Figma
Our Rating4.2 / 5
Last VerifiedSeptember 2026

Product Overview

Jira is the tool most software teams either love or tolerate, and either way they usually end up using it. Its strength is flexibility around development work: customizable issue types, workflows that mirror how your team actually ships, scrum and kanban boards, sprint planning, velocity charts, and native linking to code repositories, pull requests and CI pipelines through the wider Atlassian ecosystem. For engineering organizations the depth is unmatched, and the marketplace adds thousands of apps for everything from time tracking to test management. That flexibility is also the problem. Jira is configured rather than simple, and a poorly administered instance becomes slow and confusing, with screens full of required fields. Non-technical teams frequently find it hostile. Pricing is reasonable for small teams and scales up, but the real cost is administration time.

Built for: Software teams, Engineering managers, Agile teams, Product organizations

Key Features

What We Like

  • Unmatched flexibility for software workflows and issue types
  • Deep integration with code repositories, CI and release tools
  • Free tier for up to 10 users
  • Huge marketplace of apps and extensions

What We Don't Like

  • Steep learning curve and genuinely confusing for non-technical users
  • Needs ongoing administration to stay usable
  • Performance can degrade on heavily customized instances

Our Rating

4.2 / 5 overall
Ease of Use3.2
Features4.8
Pricing4.0
Integrations4.9
Support3.9
Value for Money4.1

Who is this for?

  • Software development teams
  • Teams running scrum or kanban
  • Engineering orgs needing dev tool integration
  • Companies with a Jira administrator

EngineeringProductEnterprise

Not Ideal For?

  • Non-technical teams wanting simplicity
  • Small teams without admin capacity
  • Companies wanting a clean out-of-the-box setup

Search intent: transactional

Pricing

Starting from Free for 10 users; from ~$7.53/user/month.

Last verified: September 2026

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Compare Jira

SoftwareBest ForRatingStarting PriceKey Feature
Jira Software development teams, Teams running scrum or kanban, Engineering orgs needing dev tool integration, Companies with a Jira administrator 4.2 / 5 Free for 10 users; from ~$7.53/user/month Scrum and kanban boards with sprint management

User Reviews

Third-party ratings are shown as reported by the source. We do not fabricate user reviews.

Frequently Asked Questions

How much does Jira cost?
Jira has a free plan for up to 10 users. Paid Cloud plans start around $7.53 per user per month for Standard and roughly $13.53 for Premium, with Enterprise priced by quote.
Is Jira only for software teams?
It is designed for software teams and excels there. Jira Work Management offers simpler project templates for business teams, but most non-technical teams prefer simpler tools like Asana or Basecamp.
Why do people say Jira is complicated?
Because it is configurable rather than opinionated. Workflows, screens, custom fields and permission schemes give enormous flexibility, but a poorly configured instance becomes cluttered and slow.
How does Jira compare to Asana?
Jira is deeper for engineering work with code and release integration. Asana is far easier to adopt and better suited to cross-functional and non-technical projects.
Does Jira integrate with GitHub?
Yes. Jira connects to GitHub, GitLab and Bitbucket so commits, branches and pull requests appear directly on issues, which is a major reason engineering teams standardise on it.
What are the best alternatives to Jira?
Popular alternatives include Asana, Wrike, Basecamp. Compare them side by side in our Jira alternatives guide: https://findvelio.com/software/jira-software-alternatives/
Does Jira integrate with other tools?
Yes — Jira connects with Bitbucket, GitHub, GitLab, Confluence and more. Confirm exact integration availability with the vendor for your stack.
What is Jira best used for?
Jira is most useful for Software development teams, Teams running scrum or kanban, Engineering orgs needing dev tool integration, Companies with a Jira administrator — core jobs like Scrum and kanban boards with sprint management and Customizable issue types, workflows and fields. Teams adopt it to Scrum and kanban boards with sprint management without stitching together separate Project Management tools.

Final Verdict

Jira is the default for software teams for a reason: no other tool matches its depth for engineering workflows, and the integration with repositories, pull requests and CI is genuinely excellent. The free tier for ten users makes it easy to start, and the marketplace covers nearly any gap. The costs are administrative rather than financial. Someone has to own the configuration, the learning curve for non-technical colleagues is steep, and heavily customized instances get slow and confusing. If your projects are software, Jira is the safe choice. If your projects are marketing campaigns or operations work, Asana or Basecamp will make your team happier and get adopted faster.

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Affiliate Disclosure

Some links on this website are affiliate links. If you purchase a product through our links, we may earn a commission at no additional cost to you.

Our Review Process

Reviewed by: SaaS Review Editorial Team
Last updated: September 2026
Methodology: How We Review

Scores reflect our independent editorial judgement. Third-party ratings (G2, Capterra) are shown separately and attributed to their sources — we never present them as our own.

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